Innovation unleashed. Empowering agencies with cutting-edge technology




“We are delighted to collaborate with Smart Communications. Their dedication to safety and innovation aligns seamlessly with our mission to maintain a secure environment for all individuals in our facilities. This partnership is set to enhance communication for our inmates, as well as optimize operations for our staff.”
- Bill Waybourn, Sheriff Tarrant County, TX
"The technologies implemented by Smart Communications have streamlined many of our processes, providing significant improvements in operational management and inmate communication. These solutions have increased our agency's ability to maintain security and transparency, offering peace of mind and greater control over our communication infrastructure."
- Lt. Abigail Belangeri, Brazos County Sheriff's Office
Lonestar Transformations in Action
Client Experiences


Lonestar Transformations in Action
“We are delighted to collaborate with Smart Communications. Their dedication to safety and innovation aligns seamlessly with our mission to maintain a secure environment for all individuals in our facilities. This partnership is set to enhance communication for our inmates, as well as optimize operations for our staff.”


Sheriff Bill Waybourn, Tarrant County
"The technologies implemented by Smart Communications have streamlined many of our processes, providing significant improvements in operational management and inmate communication. These solutions have increased our agency's ability to maintain security and transparency, offering peace of mind and greater control over our communication infrastructure."


Lt. Abigail Belangeri, Brazos County Sheriff's Office
Real Results: How Corrections Technology Transforms Safety, Connections & Outcomes
Explore powerful stories of innovation in action-see how leading agencies are reducing incidents, strengthening family bonds, and driving real change with Smart Communications solutions. Click below to discover the impact behind the numbers and the people making it happen


Orleans Parish Jail Cuts Incidents by 55% with Smart Communications Tablets
Great results in just weeks after issuing Smart Communications tablets-empowering family connections, positive behavior, and a safer, more rehabilitative environment. Read the case study for exclusive insights.
Denton County Saves Lives & $180,000 Annually While Eliminating Contraband Using MailGuard®
Discover how we close security gaps, protect lives, and streamline operations-removing staff exposure to dangerous substances while freeing up significant resources reallocated for core priorities.


New Mexico Corrections Department Modernizes Inmate Communication, Expands Services, & Strengthens Security with SmartTablet™ Program
Cabinet Secretary Alisha Tafoya Lucero and Smart Communications CEO Jon Logan highlight a transformative partnership between the New Mexico Corrections Department and Smart Communications.
Project Delta
Collaborative efforts resulted in remarkable market expansion and visibility.
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Powered by Ideas. Inspired by Innovation. Unleashing World-Class Solutions
We're not just meeting standards, we're setting them.
Texas Jail Association Vendor of the Year






SmartEd™ Education & Reentry Programs
Free inmate education platform reducing recidivism. Offers court ordered and approved courses, self-help GED, vocational, spiritual, and behavioral courses. Customizable, turn-key solution with content management and inmate
SmartEco™ Dashboard
Management system offers a comprehensive, integrated solution in a user-friendly portal. Tailored for corrections, it streamlines operations and enhances experiences for inmates, families, and staff through a single, efficient platform
SmartEntertainment™ Programs
Diverse selection of movies spanning various genres, an extensive digital library of books, and access to multiple radio stations and programs. Inmates can also enjoy live sports events and highlights, as well as a range of spiritual content. This well-rounded program improves inmate well-being.
SmartRequest™ Digital Forms
Digital inmate request system: Streamlining requests, grievances, medical forms submissions, eliminating paperwork, boosting correctional efficiency and agency compliance
SmartInmate™ Photo Delivery
Share special moments with incarcerated loved ones, our one-way photo delivery service is just ust $1 per photo, inmates can view cherished images unlimited times on Smart devices.
SmartLaw™ Digital Law Library
Provides inmates free access to legal content via Smart devices. Logs all usage, reducing disputes, ensuring compliance requirements. Streamlines inmate legal needs.
SmartEvo™ Inmate Telephone System
The ultra-reliable, industry-leading SmartEvo™ inmate telephone system with advanced technology, monitoring, recording, advanced investigative features and backed by 100% US-based service and technical support.
SmartVisit™ Video Visitation Platform
Industry exclusive content filtering software, robust web-based scheduling application to streamline and automate the visitation process for “self-service” video visitation experience with zero staff involvement.
SmartInmate™ Digital Messaging Solution
Secure electronic messaging for inmates facilitates family communication. Provides intelligence, aids crime prevention, and solves cases. A decade of proven effectiveness in correctional facilities
MailGuard® Contraband Eliminator
Eliminate all contraband with our Digital Mailroom. MailGuard® delivers screened mail to Smart devices providing searchable intelligence for investigative staff.
MailGuardLegal®: Safe Privileged Communication
Patented system vets attorneys, processes privileged mail digitally or via portable cart. Eliminates contraband while preserving confidentiality and privacy rights
SmartWatch™
Revolutionize corrections with SmartWatch: 24 digital apps, real-time inmate tracking, and health monitoring. Stay vigilant, connected, and engaged like never before.

World-Class Solutions Empowering Agencies


Empowering agencies to lead the way with innovative inmate management and communication solutions, creating model correctional facilities for the future


The Spirit of Texas & The Power of Innovation
Powered by Ideas. Inspired by Innovation. Unleashing World-Class Solutions
We're not just meeting standards, we're setting them.
Texas Jail Association Vendor of the Year























Cartels Exploit Mail System to Flood Fentanyl
Lethal. Ingenious. Relentless.
A toxic tide of fentanyl, made in China and trafficked through Mexico, is laying siege to our facilities, hidden in deadly mail.




Shane Sowell


★★★★★
During my tenure as the Jail Administrator for the Bell County Sheriff's Office from April 2021 through April 2024 I had the pleasure of working with Smart Communications. We were amazed by the services the company provided, and I personally feel it was by far the best decision we made to upgrade the facility with technology, the ability for inmates to maintain better communication with their families, educational applications, and most importantly, we were able to take the facility paperless, enabling us to provide real time data for reporting, investigations and problem solving.
Illusions of Legitimacy in Legal Mail
These aren't just letters; they're meticulously crafted forgeries, mimicking legal documents down to the jargon, designed to breach prison walls. This deceptive tactic exploits the legal system itself, smuggling contraband under the guise of justice, posing a grave and growing threat.


150+
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Trusted by Many
Proven Results
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Advanced Case Management
SmartEco™ and SmartLinks™ empower facilities with streamlined, secure, and adaptable case management for enhanced investigative capabilities
Dynamic Case File Creation
Quickly organize and auto-populate case files with inmate data for active investigations.
Real-Time Access
Authorized users can access data anytime, improving collaboration among law enforcement agencies.
SmartLink™ Investigator
Seamlessly combines cutting-edge technology with extensive data analysis to support law enforcement in maintaining safety and security within correctional facilities and beyond.

Our best in class, all-in-one command center for corrections. Real-time inmate data, compliance monitoring, and efficient decision-making at your fingertips.
SmartEco™ Dashboard
Intuitive. Intelligent. Innovative.
Empowering Investigations with SmartLink™
SmartLinks™ Advanced Case Management tool revolutionizes correctional intelligence gathering. It offers jail leaders and investigators a powerful, user-friendly platform to streamline investigations, enhance collaboration, and maintain ironclad security protocols. This cutting-edge solution empowers correctional facilities to stay ahead of potential threats and operate with unprecedented efficiency.


300+
16
Years of Leading the Way
Client Agencies
Our best in class, all-in-one command center for corrections. Real-time inmate data, compliance monitoring, and efficient decision-making at your fingertips.
SmartEco™ Dashboard
Intuitive. Intelligent. Innovative.




“We are delighted to collaborate with Smart Communications. Their dedication to safety and innovation aligns seamlessly with our mission to maintain a secure environment for all individuals in our facilities. This partnership is set to enhance communication for our inmates, as well as optimize operations for our staff.”
- Bill Waybourn, Sheriff Tarrant County, TX
"The technologies implemented by Smart Communications have streamlined many of our processes, providing significant improvements in operational management and inmate communication. These solutions have increased our agency's ability to maintain security and transparency, offering peace of mind and greater control over our communication infrastructure."
- Lt. Abigail Belangeri, Brazos County Sheriff's Office
Lonestar Transformations in Action
Client Experiences



Case Study

Louisville's Jail Crisis Conquered
Louisville Metro Detention Center faced a deadly epidemic of overdoses and exposures. MailGuard® and MailGuardLegal™ swooped in, severing mail smuggling routes.
The Results?
Zero mail contraband, safer facility, and a dramatic shift from crisis to model agency.


Revolutionizing Corrections:
Fortifying Safety, Digitalizing Mail, Crushing Contraband
Smugglers Doomsday






Completely cuts off the China to the Cartels, to the jail!
Mail's Digital Revolution
Virtual, off-site mailroom with digital delivery
Staff Shielded, Period
Eliminates exposure risks to officers, staff and facilities, no more manual sorting
Shane Sowell


★★★★★
During my tenure as the Jail Administrator for the Bell County Sheriff's Office from April 2021 through April 2024 I had the pleasure of working with Smart Communications. We were amazed by the services the company provided, and I personally feel it was by far the best decision we made to upgrade the facility with technology, the ability for inmates to maintain better communication with their families, educational applications, and most importantly, we were able to take the facility paperless, enabling us to provide real time data for reporting, investigations and problem solving.
Empowering Investigations with SmartLink™
SmartLinks™ Advanced Case Management tool revolutionizes correctional intelligence gathering. It offers jail leaders and investigators a powerful, user-friendly platform to streamline investigations, enhance collaboration, and maintain ironclad security protocols. This cutting-edge solution empowers correctional facilities to stay ahead of potential threats and operate with unprecedented efficiency.


300+
16
Years of Leading the Way
Client Agencies

Transforming Prison Safety Together
H.R. 5266 is revolutionizing prison safety by addressing drug trafficking and enhancing mail security through digital scanning, ensuring a safer environment for correctional officers, staff, and adults in custody.
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Bipartisan Support
Bi-Partisan Sponsors
Powered by Ideas. Inspired by Innovation. Unleashing World-Class Solutions
We're not just meeting standards, we're setting them.
Texas Jail Association Vendor of the Year







Lonestar Transformations in Action
Client Experiences
★★★★★
★★★★★
“We are delighted to collaborate with Smart Communications. Their dedication to safety and innovation aligns seamlessly with our mission to maintain a secure environment for all individuals in our facilities. This partnership is set to enhance communication for our inmates, as well as optimize operations for our staff.”


Sheriff Bill Waybourn, Tarrant County
"The technologies implemented by Smart Communications have streamlined many of our processes, providing significant improvements in operational management and inmate communication. These solutions have increased our agency's ability to maintain security and transparency, offering peace of mind and greater control over our communication infrastructure."


Lt. Abigail Belangeri, Brazos County Sheriff's Office

The Most Innovative Company in Corrections


Discover groundbreaking innovations reshaping the corrections world from Smart Communications, the technology powerhouse with an impressive history of first-ever innovations


“We are delighted to collaborate with Smart Communications. Their dedication to safety and innovation aligns seamlessly with our mission to maintain a secure environment for all individuals in our facilities. This partnership is set to enhance communication for our inmates, as well as optimize operations for our staff.”
Sheriff Bill Waybourn, Tarrant County
"The technologies implemented by Smart Communications have streamlined many of our processes, providing significant improvements in operational management and inmate communication. These solutions have increased our agency's ability to maintain security and transparency, offering peace of mind and greater control over our communication infrastructure."
Lt. Abigail Belangeri, Brazos County Sheriff's Office


★★★★★


★★★★★
The Spirit of Corrections & The Power of Innovation



Cartels Exploit Mail System to Flood Fentanyl
Lethal. Ingenious. Relentless.
A toxic tide of fentanyl, made in China and trafficked through Mexico, is laying siege to our facilities, hidden in deadly mail.




Feature Solution

H.R. 1046 revolutionizes prison safety by addressing drug trafficking and enhancing mail security through digital mail scanning, ensuring a safer environment for correctional officers, staff, and adults in custody.
H.R. 1046, the ‘‘Marc Fischer Memorial Interdiction of Fentanyl in Postal Mail at Federal Prisons Act."


100+
100%
$400M
Eliminates Contraband
Bipartisan Sponsors
Budget Relief

FENTANYL'S DEADLY REIGN & CONGRESS IS FIGHTING BACK!
Drug smuggling, particularly this deadly opioid, is ravaging lives and shattering families. Hidden in letters, greeting cards, and even disguised as legal mail, is turning correctional facilities into death traps.
The 119th Congress is taking action. This isn't just a prison problem; it's a national crisis, and we're fighting back.
Fentanyl: a killer in our prisons.
This groundbreaking and lifesaving legislation leverages cutting-edge technology to modernize and digitize inmate mail, creating a virtual barrier against smuggled drugs like fentanyl.
It's a bold, innovative solution that promises to revolutionize security protocols, protecting adults in custody, correctional officers & staff from the devastating consequences of drug abuse, overdoses and dangerous exposure risks.
Pioneering a New Era of Prison Safety
H.R. 1046 is a beacon of hope, modernizing mail systems with digital scanning to disrupt this lethal pipeline. By deploying advanced technology, we can safeguard our prisons, protect lives, and shatter the cartels' grip on our correctional facilities. It's time to act decisively against this threat and ensure the safety of those who serve and those who are served within our justice system.

FENTANYL'S DEADLY REIGN & CONGRESS IS FIGHTING BACK!
Fentanyl: a killer in our prisons. Drug smuggling, particularly this deadly opioid, is ravaging lives and shattering families. Hidden in letters, greeting cards, and even disguised as legal mail, is turning correctional facilities into death traps.
The 119th Congress is taking action. This isn't just a prison problem; it's a national crisis, and we're fighting back.
CONGRESSIONAL FINDINGS
Modernization: Mitigating Risk & Maximizing Resources
What's on the mind of every Texas Sheriff in 2025



The Most Innovative Company in Corrections


Discover groundbreaking innovations reshaping the corrections world from Smart Communications, the technology powerhouse with an impressive history of first-ever innovations
The Spirit of Texas & The Power of Innovation


Powered by Ideas. Inspired by Innovation. Unleashing World-Class Solutions
We're not just meeting standards, we're setting them.
Texas Jail Association Vendor of the Year




Mail is a Primary Entry Point
Inmate mail is a major route for smuggling drugs into our prison facilities.


Health and Safety
Eliminating dangerous contraband in mail is crucial for protecting Bureau of Prisons employees and inmates.
Overdoses are the fastest-rising cause of inmate deaths today.
Rising Overdoses










Synthetic Drug Threat
Introduction of synthetic drugs like fentanyl via mail poses significant risks to staff, inmates, and facility security.
Staffing Burden and Dangerous Risks
Demand for Technology
Outdated mail processing procedures are impacting workplace safety, morale, and culture. Modernization is essential.
Correctional employees are pleading for technologies for protection, and feel there is a "Price tag on their lives."






Pilot Program Success
Safer Workplace and Higher Morale
Mail processing adds to the workload of correctional employees, often requiring reassignment from other duties and unsustainable overtime costs.
A Congressionally authorized digital mail scanning pilot program proved 100% effective, eliminating contraband and a strong smuggling deterrence.
Budgetary Relief
Removing manual mail processing could provide $400M in budgetary relief and alleviate dangerous staffing shortages.

Correctional Officer's Death Demands Action
Correctional officers and staff are facing avoidable risks, exemplified by the tragic death of Correctional Officer Marc Fisher, who dedicated his life to maintaining order and safety within the facility.
While performing their duties—such as sorting mail—these individuals are exposed to an invisible threat: fentanyl. Officer Fisher's life was cut short by weaponized mail laced with fentanyl, a reprehensible act that underscores the urgent need for action.


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Contact us
Feel free to contact us for a legislative overview. We appreciate your interest and look forward to hearing from you.
scott.holte@smartcommunications.us
Phone
281-896-3349


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